I received this letter from the Royal Hampshire County Hospital, Winchester the other day, and I am sure I can be forgiven for thinking that they thought I had asked for my appointment to be changed.
I telephoned them and was told that this is a standard letter and, in fact, the appointment had to be changed due to sickness: theirs, not mine! Why couldn't they have said so??? To me, the use of "we confirm" suggests that they thought there had already been contact between ourselves, and that could only have been my request for a change.
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