Broadband - success!!

A VirginMedia engineer came this morning - the third one in a week - and brought a hub, that gadget above the cabinet, with him.  As I said in my last post about broadband, the cabinet is overloaded and is a real mess inside.

The hub will regulate the signal into our house and give us steady broadband reception.  However, the cabinet will have to be replaced by the end of June, because it won't handle the new super-fast broadband that will be coming to all Eastleigh and Chandler's Ford.   To VirginMedia's credit, they have sent engineers out very quickly and credited our account with refunds to compensate for our inconvenience.  Nevertheless, the first engineer should have listened to what I said and diagnosed the problem.

So if you have intermittent broadband reception check that you have a hub - and also check that you have a modern cabinet - as it won't be any use after the end of June.